Here are some frequently asked questions:
- Are there membership fees?
- Will I have to buy vegetables I don't want?
- How do I order?
- How and When do I pay?
- When and Where do I pick up my order?
- Why Support Locally Grown?
- How can I sell through this market?
- Is there a minimum order?
- I forgot to pick up my order...now what?
- Please explain sustainable agriculture.
And here are some answers:
Are there membership fees?
To help us provide farm tours, educational programs, and to help us with our overhead costs, we ask that you pay an annual fee of $12 per household for one calendar year. That’s just one dollar per month! You are welcome to try us for two orders before officially becoming members.
Will I have to buy vegetables I don't want?
Unlike some co-ops, buying clubs, or CSAs where everyone gets the same box of stuff (and you don’t know what you’re getting until you get it), with Slow Food Elba you get to order what you want, in the quantities that you want, from the farms that you want. The weekly update provides current Market information, grower announcements, new and returning products, and helpful information. You may browse each week’s available products in the Market section of the website.
How do I order?
Each Saturday evening, an email is sent to all of our registered customers with a link to our website, www.slowfoodelba.com, notifying customers that ordering is enabled and it’s time to shop!
Customers must place their order for the week no later than Tuesday at 5:00 p.m. Orders can be placed here on our website. Ordering through this web site is our only method as it is designed to reduce the amount of time it takes us to process orders as well as provide you with detailed information about our products.
How and When do I pay?
When you place an order, you are committing to paying for those items ordered. We take payment in several ways:
1. You can pay into your account in advance (via check or cash in person, or online via Credit/Debit card), and draw down over time. This is a very convenient method, since you only have to think about it every once in a while, but you can also:
2. Pay via credit/debit card online when you place your order. We support all Visa, MasterCard, American Express, Discover, JCB, and Diners Club cards. If you pay via card, we’ll ask you if you could pay a 3% gratuity to help us cover processing costs. Or:
3. Pay via cash, check, when you pick up your order. If you pay via card, we’ll ask you if you could pay a 3% gratuity to help us cover processing costs.
Due to changes in the Federal Food Stamp program, we are no longer able to accept EBT.
If you pay in person when you pick up your order, we will have already paid the growers for you on your behalf. If you fail to come pick up your items, you will still be expected to pay the amount due.
When and Where do I pick up my order?
From 2pm to 6pm, customers can pick-up their produce at one of the pickup locations selected
Why Support Locally Grown?
Enhance your local economy: By purchasing produce and other items from local growers you are providing stability to your local economy through the support of local businesses.
Save natural resources: Buying locally makes you an invaluable link in the process of saving resources such as fossil fuels and packaging materials. Also, we are right here in your community so the expense of transportation and delivery is kept to a minimum.
Provide learning opportunities: Locally Grown supporters provide member growers the means to help educate our community about the importance of sustainable agriculture.
Supporting a way of life: The number of small farms in the United States has decreased dramatically in the last decade. Please help us preserve an honest and worthy means of making a living.
We believe that small, diverse, family-owned farms contribute to society’s overall health.
How can I sell through this market?
If you’ve already created a customer account here, simply go to Our Growers and click on ‘If you would like to sell through this market, pleas tell us about yourself and a market manager will contact you. This will add you to our system and our market managers will contact you with the next step. We do charge a one-time-only fee of $12 (which we can deduct from your sales) as well as 18% of your overall sales. Like at a traditional farmers’ market, you do get to set your own prices and list your items as you wish. Contact email@example.com if you need more information.
Is there a minimum order?
No. Order as much or as little as you want from the farms you want.
I forgot to pick up my order...now what?
We will leave your NON-perishable order inside until 5 pm Day of Delivery.We will call the number you provide to remind you to pick up by 5 pm day of delivery. If order is not picked up, your order will be donated. We do not have capacity to keep items. Since growers harvest just for you, you are STILL RESPONSIBLE for paying for items even if you do not pick them up.
Please explain sustainable agriculture.
In simplest terms, sustainable agriculture is the production of food, fiber, or other plant or animal products using farming techniques that protect the environment, public health, human communities, and animal welfare. This form of agriculture enables us to produce healthful food without compromising future generations’ ability to do the same.
The primary benefits of sustainable agriculture are:
Sustainable farms produce crops and raise animals without relying on toxic chemical pesticides, synthetic fertilizers, genetically modified seeds,or practices that degrade soil, water, or other natural resources. By growing a variety of plants and using techniques such as crop rotation, conservation tillage, and pasture-based livestock husbandry, sustainable farms protect biodiversity and foster the development and maintenance of healthy ecosystems.
Protection of Public Health
Food production should never come at the expense of human health. Since sustainable crop farms avoid hazardous pesticides, they’re able to grow fruits and vegetables that are safer for consumers, workers, and surrounding communities. Likewise, sustainable livestock farmers and ranchers raise animals without dangerous practices like use of nontherapeutic antibiotics or arsenic-based growth promoters. Through careful, responsible management of livestock waste, sustainable farmers also protect humans from exposure to pathogens, toxins, and other hazardous pollutants.
Sustaining Vibrant Communities
A critical component of sustainable agriculture is its ability to remain economically viable, providing farmers, farmworkers, food processors, and others employed in the food system with a livable wage and safe, fair working conditions. Sustainable farms also bolster local and regional economies, creating good jobs and building strong communities.
Upholding Animal Welfare
Sustainable farmers and ranchers treat animals with care and respect, implementing livestock husbandry practices that protect animals’ health and well being. By raising livestock on pasture, these farmers enable their animals to move freely, engage in instinctive behaviors, consume a natural diet, and avoid the stress and illness associated with confinement.
adapted from sustainabletable.org